Disclaimers

Lifetime Guarantee Conditions

PPG Endure is guaranteed for a lifetime against blistering, flaking or peeling if applied on suitable and properly prepared wall surfaces according to printed directions on pack.

This guarantee applies to the owner of the house or property to which the paint has been applied, for the duration that the owner owns the house or property to which the paint has been applied.

The benefits provided under this guarantee are personal and are not transferable. This guarantee is given by PPG Industries Australia Pty Ltd. This guarantee applies to defects in the manufacture or formulation of the paint and does not cover paint failure caused by factors beyond our control. If this guarantee is not met, we will replace the paint or refund your money.

We are not liable for the cost of labour or any other direct or indirect loss or damage arising from a breach of this guarantee. Customers are responsible for all costs of claiming under this guarantee.

To claim, customers must write to us or call our Customer Care number to request a claim form. The benefits provided by this guarantee are in addition to other rights and remedies under the law.

You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 

25 Year Guarantee Conditions

PPG Weather Tough is guaranteed for 25 years against blistering, flaking or peeling if applied on suitable and properly prepared exterior wall surfaces according to printed directions on pack.

PPG Weather Tough is suitable to be used for the collection of drinking water. Disconnect drinking water tank pipes before painting and reconnect only after the first heavy rainfall.

This guarantee only applies to residential properties within New Zealand. This guarantee applies to the owner of the house or property to which the paint has been applied, for the duration that the owner owns the house or property to which the paint has been applied.

The benefits provided under this guarantee are personal and are not transferable. This guarantee is given by PPG Industries Australia Pty Ltd. This guarantee applies to defects in the manufacture or formulation of the paint and does not cover paint failure caused by factors beyond our control. If this guarantee is not met, we will replace the paint or refund your money.

We are not liable for the cost of labour or any other direct or indirect loss or damage arising from a breach of this guarantee. Customers are responsible for all costs of claiming under this guarantee.

 

15 Year Guarantee Conditions

PPG SunTuf Exterior guaranteed against blistering, flaking or peeling for 15 years if applied on suitable and properly prepared surfaces according to printed directions. *Conditions apply

 

7 Year Guarantee Conditions

PPG EASYCOAT Kitchen & Bathroom Paint is guaranteed to resist mould growth caused by airborne spores for 7 years if used in accordance with printed directions on pack and applied to suitable and properly prepared surfaces.

If this guarantee is not met, we will replace the paint or refund your money. This guarantee is given by PPG Industries Australia Pty Limited and applies to defects in the manufacture or formulation of the paint.

This guarantee does not cover mould growth from contaminated substrates or mould problems caused by environmental or underlying structural issues (e.g. localised high humidity, areas of low ventilation, structural damp or water ingress due to leaks), or paint failure caused by other factors beyond our control.

We are not liable for the cost of labour or any other direct or indirect loss or damage arising from a breach of this guarantee. Customers are responsible for all costs of claiming under this guarantee. To claim, customers must write to us or call our Customer Service number to request a claim form.

The benefits provided by this guarantee are in addition to other rights and remedies under the law. If you are a consumer within the meaning of NZ Consumer Law: Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

To claim, customers must write to us or call our Customer Care number to request a claim form. The benefits provided by this guarantee are in addition to other rights and remedies under the law.

You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.